A clear privacy posture for the CommandLoom website and product conversations.

It applies to information you submit directly through the site, information generated through ordinary website use, and information exchanged while evaluating CommandLoom as a product or service.

Where CommandLoom is made available under a separate commercial agreement, customer-specific privacy, security, data-processing, and retention terms may also be governed by that agreement or by related enterprise documentation.

Information you provide may include your name, company, work email address, and the use case or message you submit through contact or demo forms.

Website and device information may include browser type, referring pages, approximate location, IP address, and diagnostic or security information generated by routine hosting, logging, or abuse-prevention systems.

We use submitted information to review demo requests, respond to product questions, understand likely deployment fit, and continue legitimate pre-sales or customer conversations.

We may also use information to maintain the availability and security of the website, investigate misuse, improve site performance, and refine how CommandLoom is explained or offered to real operating teams.

When CommandLoom processes data on behalf of a customer under a commercial engagement, that customer remains responsible for determining the lawful basis, scope, and instructions for that processing.

MDTechspire may act as a service provider or processor in those contexts, subject to the applicable order form, master agreement, deployment model, and related security or data-processing documentation.

Information may be shared with hosting providers, email providers, scheduling or collaboration tools, or other service providers acting on our behalf and under appropriate confidentiality or service obligations.

We may also disclose information where reasonably necessary to protect the rights, security, or operations of MDTechspire, CommandLoom, customers, or other affected parties, or where disclosure is legally required.

Retention periods depend on the nature of the information, the stage of the relationship, the deployment model, and any contractual or legal obligations that apply.

We use administrative, technical, and organizational measures that are appropriate to the context, but no website or internet transmission can be guaranteed to be fully secure under every condition.

These mechanisms may be used to preserve expected website behavior, protect against abuse, monitor service health, and understand navigation patterns at a general level.

Where hosting, delivery, analytics, or security vendors are used to operate the website, those providers may process limited technical data as part of the service they provide on our behalf.

The underlying website stack may change over time, but the operating principle remains the same: telemetry should be proportionate to legitimate operational, security, and improvement needs.

As a result, information submitted through the website may be processed or accessed outside the jurisdiction in which you are located, subject to the operational and legal context involved.

Where a customer deployment requires stricter residency, transfer, or jurisdiction-specific controls, those matters should be addressed in the relevant commercial agreement and deployment design rather than inferred from the public website alone.

We do not knowingly solicit personal information from children through the public website. If you believe such information has been submitted in error, contact us and we will review the request.

Where CommandLoom is deployed into environments that may involve students, minors, or other sensitive populations, additional legal, contractual, and governance controls may be required at the customer deployment level.

For privacy-related requests about the CommandLoom website or commercial enquiries, email contact@mdtechspire.com.

We may need to retain certain records where required for legal, contractual, security, fraud-prevention, or legitimate operational reasons.